Buying Information
Once you have completed your purchase, you may pick up your tickets at the cinema you’ve purchased for ANY TIME before the show (not like at least 45 minutes in advance when booking via our Web or Telephone Booking Service). Moreover, you could be sure of the guaranteed seats before coming to the cinema.
As a good rule of thumb, you are required to bring the credit card used to purchase the tickets to the cinema as the proof of purchase.
SF Cinema City Co., Ltd. is not able to offer refunds or exchanges of tickets purchased on www.sfcinemacity.com. Before purchasing your tickets, we urge you to confirm the title, time and location of the movie you wish to see. At the time of your order, SF removes the requested ticket quantity from the cinema’s inventory, reducing the number of seats available for the chosen showtime. While this allows us to provide our customers with the clear benefit of guaranteed seats, it prevents SF from reselling tickets in the event that the purchaser does not attend their chosen showtime.
Movie tickets are made available subject to the rating of the relevant film given by the Government Office. Where voucher tickets are purchased, suitable identification must be presented upon collection of the tickets.