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- Denial is often the first response to news of change; individuals retreat into the comfort zone of their own familiar routine and deny the need or the fact of change.
- Resistance is a much more obviously apparent reaction typified by anger, blame, anxiety and depression.
- Exploration will result if change is being managed successfully, frequently expressed throuugh an upsurge of possibly undirected energy - this is the time for short-term, manageale projects.
- commitment, the stage at which long-term planning and the building of a new team organisation ans start.