We are surprise to receive complaints from your customers. We always supply you good quality instruments made with perfect material used in the production.
Anyhow to see the problem and investigation we request you to please send us 3 pcs. Defective tracheotomy Tube to us and confirm us by return e-mail.
We are also looking you new order for Medical Instruments also.
We are really sorry for this problem and let you know the investigation report after receipt the requested defective 3 pcs send to us immediately.