If I had to do it all over again, I’d do a better job of taking advantage of meeting or [chance encounters] with people. When I prepared for a planned event or something like that, it went fine, but I learned you’ve always got to be ready to make s strong point about you agenda when you have the chance. A comment from the boss during an elevator ride, thanking someone for what they did, or stopping during an important meeting to point out an award someone got can go a long way when you need it.