I’m sorry to hear about the business issues you are experiencing due to our IT infrastructure. There has been a lot of activity in the background and we are on the verge of a major IT renewal programe that will address your concerns. Please read the attachment to this email which details what the new system will do.
Basically the new system will give you complete supply chain visibility, guaranteed continuous replenishment of stock, electronic tagging,electronic point-of-sale terminals and converged fixed-to-mobile phones.
As well as the systems outlined in the attachment we will all recive better management of information from the new systems. Store Managers will receive a number of automatic reports at 099 every day,detailing the previous day’s trading stock levels,delivery schedules and buying trends
I hope this helps address some of your concerns. Please feel free to contact me to discuss the rollout schedule for your particular store.