Before you even open your mouth, you need to become aware of your body language and that of others. Gabor suggests ways to build up your sensitivity to nonverbal communication so you can apply various conversational techniques, such as ¿active listening¿ and scoping for ¿hot button¿ topics to start, build up and maintain a dialogue. get Abstract recommends this primer as a quick boost to help you reach out and connect with people in all settings.