My name is Pauline Phung. I was a guest at your hotel last night and checked out this morning 22/09/2014, around 6:30 AM. I'd like to ask a big favor: would you kindly check your luggage storage and see if there a painting (wrapped in a long rectangular box) along with my red luggage. My storage number is SSV 24. I just noticed that you noted in the remark section "1 luggage"only, no painting (?).