Solution 1: Apply the Licensing Service Update.
Close all Adobe applications.
Download the Adobe Licensing Repair Tool.
Run the License Service Update:
Extract the LicenseRecovery109.zip.
Important: Use a utility such as WinZip to extract the contents on the zipped file.
Double-click LicenseRecover.exe.
Follow the onscreen instructions.
Start your Adobe application.
Important: The patch applies to Creative Suite 3 or 4 products, Acrobat 8 or 9, Photoshop Elements 6, 7 or 8, Director, and Adobe Technical Communication Suite. If your issue was not resolved on the first attempt, run the patch again and enter option 0, when prompted to do so. If the issue persists after you run the patch a second time, proceed to Solution 2.