The opening case is a dramatic example of the far-reaching effects of IT on individuals,
organizations, and our planet. Although this text is largely devoted to the many ways in which
IT has transformed modern organizations, you will also learn about the signifi cant impacts of
IT on individuals and societies, the global economy, and our physical environment. In addition,
IT is making our world smaller, enabling more and more people to communicate, collaborate,
and compete, thereby leveling the digital playing fi eld.