Dear Khun Pornpachong Thanadchang, Branch Area Manager 9
Attached is the final 2015 audit report on Area Management – Area 9. Generally, there was adequate control over the operations. The overall composite rating was “Fair”. However, many audit findings were found in Nakorn Ratchasrima Branch, where operational control lapses occurred in many areas of its operations. Even if most of the findings were rectified during the audit, the Branch’s staff members should be more stringently supervised in adhering to the Bank’s established operational procedures.
The Area is to provide response to the recommendations specified in the audit report by completing the status of actions/measures taken to the observations in the form of “Response to Internal Audit Report” given in the Bank’s order No. 13/2548 Subject; Guidelines and Related Procedures for Providing Management Responses to Internal Audit Report” (attached file) and have the completed form submitted to Country Head, Channels through Head, Branch Operations Control for review and approval and subsequently forwarding the approved form to Country Head, Internal Audit within 30 days from the report issuance date. For each preventive and corrective measure that cannot be implemented, a target date should be committed based on “best effort” basis.
Besides, please evaluate the audit team’s performance of auditing service and give the performance rating in the form as attached file and return the completed forms (including the forms completed by the audited branches) to Head, Channels/Branches Audit (Khun Poonna Poonyabhadra) Sukhumvit Building, 4th Floor, Channels/Branches Audit within December 30, 2015.
Apart from the line management survey result, random call(s) to obtain any opinion, feedback, areas of improvement and other suggestions (e.g., audit team’s performance, audit communication, etc.) from the line management on individual audit assignments may be carried out by the IA management (who are independent of the audit engagements) in order that the quality of the internal audit services is maintained and improved continuously.
We would like to thank the related personnel for their support and cooperation during the audit.
Dear Khun Pornpachong Thanadchang, Branch Area Manager 9Attached is the final 2015 audit report on Area Management – Area 9. Generally, there was adequate control over the operations. The overall composite rating was “Fair”. However, many audit findings were found in Nakorn Ratchasrima Branch, where operational control lapses occurred in many areas of its operations. Even if most of the findings were rectified during the audit, the Branch’s staff members should be more stringently supervised in adhering to the Bank’s established operational procedures.The Area is to provide response to the recommendations specified in the audit report by completing the status of actions/measures taken to the observations in the form of “Response to Internal Audit Report” given in the Bank’s order No. 13/2548 Subject; Guidelines and Related Procedures for Providing Management Responses to Internal Audit Report” (attached file) and have the completed form submitted to Country Head, Channels through Head, Branch Operations Control for review and approval and subsequently forwarding the approved form to Country Head, Internal Audit within 30 days from the report issuance date. For each preventive and corrective measure that cannot be implemented, a target date should be committed based on “best effort” basis.Besides, please evaluate the audit team’s performance of auditing service and give the performance rating in the form as attached file and return the completed forms (including the forms completed by the audited branches) to Head, Channels/Branches Audit (Khun Poonna Poonyabhadra) Sukhumvit Building, 4th Floor, Channels/Branches Audit within December 30, 2015.Apart from the line management survey result, random call(s) to obtain any opinion, feedback, areas of improvement and other suggestions (e.g., audit team’s performance, audit communication, etc.) from the line management on individual audit assignments may be carried out by the IA management (who are independent of the audit engagements) in order that the quality of the internal audit services is maintained and improved continuously.We would like to thank the related personnel for their support and cooperation during the audit.
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