Hi Mr Ekkalak,
We have a small request from your company regarding our previous shipment chargers details which is charged by our local freight forwarders.
We have received extremely high shipping charges from Thai - Singapore, this is beyond our expectation. We are regularly purchasing other goods from Thailand as well, the amount is far cheaper.
We would like to know about the services done by Century Freight Forwarders Co., Ltd (Thailand), as i know your company requested for local forwarder in Singapore since the terms of shipment is FOB which your company will arrange transportation/documentation of goods to a port of origin, once releases onboard your delivery is accomplished. After arrival the clearing will be our local forwarders.
Since the services has given to Century (T) we would like to see the shipping documentation between your company and Century Freight Forwarder (T) to resolve to the issues. We found charges of one billing is not suppose paid by us. It should handle by your company, only container charges is on our side even the container fees are extremely high as well.
Hopefully you can arrange and email us the documentation since the terms is FOB.
(see attachment for the bill charged by Century Freight Forwarder Thailand for your reference).
Thank you and looking forward for your prompt reply.