We Ship in 1-5 days except weekends and holidays. We carefully wrap and ship everything using bubble wrap generously to protect precious items during shipping. Handmade items such as our healing rods take up to 10 days for us to make so please be aware there will be a delay in shipping when you purchase these. We do have a no return policy because of the nature of our business so please be sure you want the item before purchasing or putting anything on layaway with us. We are very easy to work with and in the unlikely event that there is a problem please let us know and we will do everything we can to help make sure your purchase from us is a happy experience for everyone. We understand how hard times are on everyone and know that any purchase is precious to you and it is to us as well so be assured we take extra care to be sure your item gets to you safely…:)