Dear K’ Amon
Referring to case of Sanon's truck leaf spring broken both 2 side and Saraburi dealer repaired truck to customer already.
I agree with you and worry about this case will be rise up again
However , To solve this problem in long term and It will not happen again. I would like to discuss with you to find next action to customer.
As your advise me about addition leaf spring to more that I would like to ask you about detail below
May I ask you a question as detail below.
. - Does Volvo has genuine leaf spring for truck this spec?
- Who is support about cost this case?
- Customer need to addition leaf spring by themselves or Volvo support.
Could you please advise me to support customer?
Thank you.