Using Correct CompTIA Codes
When doing a repair, you must use the correct CompTIA code to ensure that the repair is processed and billed correctly.
Using the integrated troubleshooting in GSX as part of the repair process will ensure that you obtain the correct code if an iPhone 5 meets the iPhone 5 Sleep/Wake Button Replacement Program requirements.
Here are the CompTIA codes for this program:
Z52: Eligible CompTIA code
Z53: Multiple issues (SWB + Other issues)