After we check with BUPA ,we would like to inform you that good news you not lost your money. because they cannot transfer to your Bangkok account and now money is still at BUPA, So we would like to ask you for new account number to transfer or would prefer to receive a cheque .Please kindly inform and send a copy bank book to us if you prefer to transfer your money.
Look forward to hearing from you soon. and don’t worry for this case we are great to coordinate.