Job Accountabilities
Receive the requests in updating customer information from customers or sales forces from all sales channels.
Check the documents with signature.
Update and maintain customer information in AS400/ Pailin.
Provide the confirmation letter to customers and other relevant parties with accuracy and in committed SLA.
Receive the requests from customers or sales forces from all sales channels to reprint policy certification and policy card.
Perform reprinting of policy/ certification and policy card.
Submit the policy/ certification and policy card to customers and other relevant parties with accuracy and in timely manner.
Complete Non Financial Change daily report.
Complete monthly report of E2E, Productivity, and other add-hoc reports where necessary.