Padang Besar station has more service provided than Sungai Kolok Station has, since it is located
near larger Malaysian cities, such as Butterworth (Penang), Ipoh, and Kuala Lumpur. Moreover,
there are transit goods from Padang Besar station directly to Singapore. Rail transport provides
both passenger and freight services but priority is for passenger. At Padang Besar station, all
customs procedures can be done with the support of government officers of the railway and
Customs House of both Thailand and Malaysia.