• Responsible for efficient and effective delivery and support of all IT services at sites and basic IT infrastructure routine such as system and data backup/restore procedures at sites. • General IT support for users in terms of hardware, system software, application software, and networking to ensure that business operations are always running smoothly with minimum interruption. • Manage and administer all servers, PCs, laptops, and printers at sites such as install hardware, software including antivirus software, servers, PCs, laptops, and printers. • Coordinate with the users and control IT resources on minimizing system downtime. • Enforce IT security/safety procedures and policies in accordance with corporate IT policy and direction