The last few years have seen increasing recognition of the work of logistics service providers, as well as the
significance of functioning supply relationships. This paper proposes an alternative view of supply
management that builds on the observation that traditional supply chain management focuses on logistics
clients rather than the service providers themselves. The paper utilizes the 4 Resource Interaction tool to
illustrate how a logistics service provider faces different idea structures and activated structures than its
clients in three different markets. The resulting resource perceptions and preferred resource combinations
create tensions and tradeoffs between the logistics service provider and its clients. Unchaining logistics from
the conventional chain structures achieves a more comprehensive understanding of interactions between
shippers and logistics service providers.