5. A: Can I speak to Mrs. Waiker?
B: (She at not at her desk at the moment):……………………………………
6. A: I’d like to speak to Mr. Lkeda , please?
B: (He’s on another line talking to someone overseas):…………………….
7. A: May I can speak someone in the Sales Department?
B: (You want him to call back at 5 p.m.):……………………………………
8. A: Can you send me a latest catalogue?
B: (The catalogue is out of stock):…………………………………………..
9. A: This is Hargate. Can I speak to the Production Manager?
B: (You can’t hear his name clearly):………………………………………
10. A: Can I get you a glass of wine?
B:(Say “Yes”):……………………………