Hi Mandy,
For avoid any mistake for the future order so I take my time to review text of consignee DOW Chemical Pacific Limited (Philippines) and found some text that make us confuse as below;
1.TEXT 104 in blue highlight, that wording should be in TEXT 110 because if you require wood packing may plant won't see that and not do as your requirement.
Plant can provide wood packing for only material in plastic drum.
For material in steel drum and tote cannot on pallet.