Temporarily disable Firewall and third party antivirus program on the computer for a test.
2. Verify relevant services
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a. Click "Start", type "services.msc" (without quotation marks) in Search Bar and press Enter.
Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue.
b. Right click the "Peer Networking Grouping" service and choose Properties.
c. Please check if the service is started; if not, please click the Start button and see if it works.
d. You may also choose Automatic next to Startup type.
e. Click OK.
f. Please repeat the above steps with another service: PNRP Machine Name Publication Service.