1.2 Structure
The rest of this study is divided into four sections:
Section 2 explains the concept of BSC and its use as a measurement and strategic management system within
small entities. There is a basic critique of the BSC.
Section 3 provides information about the selected research paradigm and the methods of data collection and
analysis used. Moreover, there is a discussion regarding the limitations of the selected methods and an
analysis of the terms of generalisability, reliability and validity of the data collection.
Section 4 discusses the findings of the survey from each country and provides a comparative analysis of the
results. In addition, there is a discussion about limitations of this research and suggestions for further research
regarding BSC.
Section 5 provides a conclusion and concluding comments about the significance of the study.