2.1 Define indicators for eHealth
This step determines the purpose of monitoring and evaluation, based on the eHealth vision,
action plan and stakeholder perspectives. It focuses on developing a set of eHealth output and
outcome indicators that will measure the results that eHealth delivers. An important aspect is
to consider the consultations completed with stakeholders in Part 1, and to link a number of
the indicators to outcomes important to stakeholders. It is also important to link indicators to
timeframes for measuring other health outcomes where possible (for example, in the national
health system reporting processes) to show the contribution of eHealth to these outcomes and
to avoid creating separate reporting processes.