The notion of consumer-brand relationships, belonging to the school of RM for consumer marketing, elaborates on the psychological bonds formed between the consumer brand and its end-users. Also adopting social psychology and interpersonal relationships theories, the researchers of consumer-brand relationships attempt to validate the premise that relational exchanges rather than transactional exchanges as essential element in fostering strong and durable brand loyalty of target consumers. In qualitative or quantitative research projects, data obtained from sampled end-users of
various consumer brands are used to examine the influence of consumer-brand relationships. In this vein of research, three theoretical paradigms have emerged. The brand relationship quality paradigm advocates multiple relationship components aggregately correlate into a single relationship quality factor, the relationship commitment paradigm places more focus more on the mediation effect of relationship commitment, and the brand love paradigm pays particular attention to the passionate love for the brand. The three paradigms of consumer-brand relationships are elaborated in the following sections.
The notion of consumer-brand relationships, belonging to the school of RM for consumer marketing, elaborates on the psychological bonds formed between the consumer brand and its end-users. Also adopting social psychology and interpersonal relationships theories, the researchers of consumer-brand relationships attempt to validate the premise that relational exchanges rather than transactional exchanges as essential element in fostering strong and durable brand loyalty of target consumers. In qualitative or quantitative research projects, data obtained from sampled end-users of
various consumer brands are used to examine the influence of consumer-brand relationships. In this vein of research, three theoretical paradigms have emerged. The brand relationship quality paradigm advocates multiple relationship components aggregately correlate into a single relationship quality factor, the relationship commitment paradigm places more focus more on the mediation effect of relationship commitment, and the brand love paradigm pays particular attention to the passionate love for the brand. The three paradigms of consumer-brand relationships are elaborated in the following sections.
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