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berryhappyzu (738109205),
You may have been phished. The hold may have stopped your xats from being
stolen!
Please read:
http://util.xat.com/wiki/index.php/Phishing
and test your knowledge here: http://util.xat.com/quiz/
Change your xat and email password (make them different)
Check your PC for viruses (e.g. http://free.avg.com)
If you find any viruses, please remove it or reformat your PC, then change
your passwords again.