Unless otherwise provided for by mandatory applicable law, the rights and remedies contained in this
agreement are exclusive, and the parties accept these remedies in lieu of any and all other rights and
remedies available at law or otherwise, in contract or in tort, or any and all claims of any nature arising
out of or in connection with this agreement, orders thereunder, or any other agreement regarding its
performance.
5.10 Charges caused by product non-quality
If, despite Johnson Controls’s diligent scrutiny, a non-conformity is found during use of products at
Johnson Controls or at a customer of Johnson Controls, the SUPPLIER’s liability will be incurred for the
on-cost caused and borne by Johnson Controls and/or the customer, in particular: time spent sorting
and any refurbishing, value of Johnson Controls parts and/or products scrapped, actual costs due to
stopping the production line.
Johnson Controls will only invoice the SUPPLIER with additional costs after an expert commission has
met to consider the causes of the non-quality and the SUPPLIER’s responsibilities. Invoicing becomes
automatic if, because of the SUPPLIER, the meeting of any such commission cannot be held within 20
working days from when Johnson Controls has so requested in writing.
The penalties and the invoicing of actual costs borne by Johnson Controls have the sole purpose of
preventing and possibly of penalising any non-compliance with the Quality Target.
SMRR administrative costs payment acceptance: YES / NO