How it works
To improve results, a business may lock outside the organisation, industry, or country to explore others’ levels of performance and identify how they achieve it. benchmark areas include unit cost, customer ratings, and pay and benefits. the evaluation takes into account a range of factors, including training,technology platforms, and manufacturing equipment. for example, formula 1 is often used as a benchmark for teamwork as pit-stop crews have perfected the changing of four tyres in less than seven seconds.