If organizations wish to achieve continuous quality improvement they need to use appropriate
selection of quality tools and techniques. In this paper a review of possibilities of the systematic use of
seven basic quality tools (7QC tools) is presented. It is shown that 7QC tools can be used in all process
phases, from the beginning of a product development up to management of a production process and
delivery. It is further shown how to involve 7QC tools in some phases of continuous improvement process
(PDCA-cycle), Six Sigma (DMAIC) and Design for Six Sigma (DMADV) methodologies, and Lean Six
Sigma.
© 2009 Journal of Mechanical Engineering. All rights reserved.