Thank you for e-mailing AirAsia. We are in the midst of reviewing your request for refund. We will notify you on your refund entitlement(s) once the validation process has been completed.
Here is your case number for reference:
CAS-8016638-L6NJ2K
You may expect an update from us within 24 hours.
Thank you.
Kind regards,
AirAsia
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