- Managed and maintained a secure and reliable computing infrastructure.
- Provide first line user support for the hardware & computer systems for Sankampaeng offices and factory and develop Training Documentation
- Perform Software and Hardware Installation, Maintenance, Backup and Recovery
- Perform Daily System and Data Backups
- Maintain General IT Security to ensure data confidentiality.
- Maintain Simple Telephone PBX System
- Responsible for technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries.
- Performed network troubleshooting, including connectivity and hardware.
- Ensure that the companies systems are protected against external unauthorized access and viruses.
- Communicate and collaborate with our IT departments in both California and Bali, Indonesia (in English)