I've lost my village! Can I get it back?
Ana - April 24, 2014 19:32
We recommend that you play only one village per device, and that you attach your village to a unique Game Center or Google+ account of your own. If you load multiple villages on a single device, you may lose access to one or more of the villages in the process -- so we're inclined to advise against doing that.
If you have lost your village for some reason, please submit a help request to Clash of Clans Player Support.
You can submit a help request by sending a message from the game on your device. To send an in-game message, tap the in-game settings icon, select "Help and Feedback", and then tap "Report an Issue". That will assure we have all the necessary data to make the recovering process as quick as possible.
Please include the following information in the message, so that we can locate your village:
Exact name of the two villages
Exact level of the two villages
Exact Town Hall level of the two villages
Exact clan name of the two villages
Please note that the information is required for both the lost village, and the village that you currently have on your device.