Market Segmentation, Targeting and Positioning
Dunkin' Donuts
In the mid-1990s, Dunkin' shifted its focus from doughnuts to coffee hoping that promoting a more frequently consumed item would drive store traffic. --the push worked, as coffee now makes up 64% of sales and doughnuts a mere 17%
- sales have surged more than 40% in the past four years
Based on this success, Dunkin' now has plans to expand into a national coffee powerhouse, on a par with Starbucks, the nation's largest chain. the chain has more than 5,800 US restaurants & plans to open another 10,000 stores nationwide by 2020