Nine of presented factors come from Kovach’s (1987) and his followers
(Harpaz, 1990; Linder, 1998; Fisher&Juan, 1998) researches. Except those nine factors Kovach included also one more factor – “sympathetic help with personal problems”. This factor has been excluded from this research. The reason for that is its low importance among all groups of respondents that have been investigated in Kovach’s research. It might have been caused by a common trend that makes employees keep their personal problems out of work.