Employee Training at Kyphon, Inc and Triage Consulting Group Kyphon, Inc., located in Sunnyvale, California, is a rela- tively new company that sells its own patented devices for correcting painful spinal conditions. Employee training in a variety of skills, including operations and accounting, as well as the specialized medical knowledge necessary to sell its products, is critical for the company to grow. Triage Consulting Group, a new company located in San Francisco that helps hospitals identify and recover out- standing medical insurance payments, faces a similar chal- lenge for hiring and training new employees. Both companies are very successful and have unique, special- ized products that new employees don't walk in the door with knowledge and expertise about. As such, hiring and training are critical to both companies' continued success and growth; however, the two companies address hiring and training much differently