Depending on the airline, the minimum age requirement varies from 18 to 20 years. Because ticket agents work directly with passengers, airlines like to see a customer service and/or sales background along with excellent verbal and written communication skills, basic typing and computer skills, and ability to perform basic mathematics. Ticket agents must have the ability to work without close supervision, and have a general knowledge of geography. Cash handling and credit card transaction experience is helpful. Foreign language skills may be required.