from a review of successful
applications are suggestedby Clockwork. Given
their simple situation, developing countries are in
a position to make effective and speedy use of
such best practices for their own purposes. This
can be viewed from an angle of ‘technology
leapfrog’ which can be achieved through
appropriate technology transfer (Ifinedo 2005).
The suggested best practices in ICT are:
1. Do not underestimate the complex
environment in which ICT programs
evolve. ICT projects are too often
believed to have a technology focus.
2. Be sure to select a project that is
expected to demonstrate the greatest
benefit for your target group.
3. Government staff should be ‘re-skilled’ to
anticipate the changes that accompany
an ICT structure and new roles
4. Identify the right technologies.
5. Make a decision on how an organizational
process fits your technology.
6. Strong program and project management
is essential to develop and implement
successful ICT solutions.
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David Gichoya
7. Do not underestimate the total cost of
ownership (TCO) of an ICT project.
The above best practices might not be sufficient
but they can act as a basis for further research. In
this paper, the best practices have been analyzed
but their adoption in Kenya is not clear at this
early stage of e-Government implementation.