Dear Andreas
Of course, that part is not OK , if Incoming section or Production line found defect before assemble with décor strip is very good job and detect problem but QC final inspection can’t found defect due to door panel already assembly with décor strip so inspectors compliance with the standards but can’t detect problem because defect occurred under décor strip then escape to customer then customer counting PPM and issued this problem to us.
Importance thing incoming section at customer did not follow as one arm distance from door panel and visual check in 10 seconds method but they look around door panel ,visual everywhere as they can that different method with us even more if they us different inspection method with us , they will be found defect more over.
I think is not fair for us .that what I mean.