(8) When it is obvious that the goals cannot be reached, don’t adjust the goals, adjust the action steps.
(9) I hear, I know. I see, I remember. I do, I understand.
(10) Silence is a true friend who never betrays.
(11) It is easy to hate and it is difficult to love. This is how the whole scheme of things works. All good thing are difficult to achieve, and bad thing are very easy to get.