we do appreciate hearing from our customer as their comments are vital for us to continue improving our work.It was distressing to know with your case the problems that you mentioned to the payment on 8 June 2015 and we are recheck already all your billing and your payment we sure for your case we not charged a second time for this amount we can showing all your bill and we charge only in your signed we not charge money over this bill.
However if your Bank want document from the hotel we will show only this bill same we show you at attachment file.
We are so sorry for inconvenience other caused also make you unhappy and thank you again for you comments we hope that you will give us to serve you again.