The primary purpose of this study was to identify a list of green attributes guests would prefer to have in the
guest room of a hotel. Using results from a mixture of qualitative and quantitative questions in a survey of
attendees of a hotel developer’s conference, a list is presented. The green attributes include such items as
recycling bins in the guest room, and energy saving lighting. Some attributes, however, such as refillable soap
and shampoo dispensers, were not received favorably. Future environmental challenges the industry will face,
along with defining a green hotel, are also presented.