6. Conclusion
Traditional technical services, typically characterized by organizational silos and strict hierarchy and linear workflows in each silo,will
notmeet the new challenges in the twenty-first century. Technical services have been exploringmore innovative ways to do thework by
breaking down the organizational silos, streamlining workflows, promoting collaboration within technical services and with people
outside technical services, improving communication, supporting team environment, improving employee morale, implementing new
technology and increasing productivity. It is critical to have an efficient physical office environment in technical services to support all
those changes. Since technical services librarians and staff spend most of their work time in technical services, it is critical to have a
satisfying physical office environment so that they can achieve high levels of productivity, efficiency, privacy and job satisfaction. This
survey did some groundwork in understanding the physical office environment in technical services and the survey results will be useful
for both library administrators and architects when planning and designing physical office environment for technical services in libraries.