4.4.1. Analytical techniques
The analytical techniques are characterized as relying on
“quantitative evidence to determine where improvements
are needed and whether an improvement initiative has been
successful.” The analytical type is exemplified by the
Quality Improvement Paradigm (QIP) consisting of a cycle
of understanding, assessing, and packaging [SEL96]. The
techniques presented next are intended as other examples of
analytical techniques, and reflect what is done in practice.
[Fen98; Mus99], (Lyu96; Wei93; Zel98) Whether or not a
specific organization uses all these techniques will depend,
at least partially, on its maturity.