Dear Mr.TOM Sale and Service,
Hello Mr.TOM Sale and Service. I am Ms.Phanphilard Saen-arch [Botan]. Engineer from JFE Steel Galvanizing (Thailand). According to we order spare part Drive Converter from your company and spare part come to JFE about 4 Feb 2016. So this time we use it, we found we cannot to install the Drive Converter. [H2 red lamp ON]
Maybe: 1. New Drive Converter Damage
2. Drive Converter Installation Method
Question: 1. Is it possible that the new Drive Converter damage?
2. Do you know “How to install the drive converter? such as parameter setting?”