Hi dear buyer ,your item we have already sent on:2016-11-25
1) Could you kindly give us another 10 days to wait for it in case of the customs reason ? You know ,now it is the peak of shipping company for the holidays coming .
2)Besides Paypal gives us 20 days to solve the problem in paypal dispute ,so you do not need to worry losing money within these
3)If you still have not get the items until 2017-1-2, then you come here and tell us ,We guarantee to provide you with a solution/we will issue the refund to in paypal dispute once we read your emails within 24 hours ,ok ?
4)If u can not agree with us this solution ,then pls also come here and tell us about your idea .
Waiting for your reply