Potential biases in interviews (cont’d)
Negative information is given unduly high weight
The interviewer may make a decision concerning the applicant’s suitability within the first four or five minutes of the interview
The interviewer may forget much of the interview’s content within minutes after is conclusion
The interview is most valid in determining an applicant’s intelligence, level of motivation, and interpersonal skills
Structured and well-organized interviews are more reliable than unstructured and unorganized ones
Orienting employees
Orientation
-the introduction of a new employee to the job and the organization
Objective of orientation
-to reduce the initial anxiety all new employees feel as they begin a new job
-to familiarize new employees with the job, the work unit, and the organization as a whole
-to facilitate the outsider-insider transition
Training employees
Training program
-the process of providing new employees with information they need to do their jobs satisfactorily.
Training program steps