On October 5, 2012 Desert Whale Jojoba Company (DWJ) became the Jojoba and Natural Derivatives Business of Vantage Specialty Chemicals within the Lipo Chemicals Personal Care unit. This letter is to inform you that effective July 1, 2013, all inquiries and orders for the Desert Whale Jojoba product line should be directed to Lipo Chemicals. As a result of this change, you will receive invoices from Lipo Chemicals for all new orders placed after this date. Your Lipo Sales representative will remain the same and will now be your single point of contact for all of your product requirements. If you are a new-to-Lipo customer and you have questions regarding your sales representative, credit and account information, or any other inquiries, do not hesitate to contact Lipo’s customer service department at 1-800-347-5476 or customerservice@lipochemicals.com.
In addition to this operational change, specification and trade name changes have been made in order to achieve a closer alignment between Lipo and DWJ specifications and to establish consistency of testing without compromising the quality and supply that our customers expect. Please note that the source and manufacturing process and location for all of these materials will remain the same.
Attached to this letter is a product list stating the old names and codes with the corresponding new names and codes. Also attached are summaries of any changes made to product specifications. We ask that you review these specifications and update your current raw material specifications accordingly. If you are a current customer of any of the natural exfoliants, including Jojoba Spheres, OFJ™ Spheres, Jojoba Butter Beads, Jojoba Scrubeads and Jojoba Meal, you will be receiving an additional letter with specific details regarding this product group.
Please forward this notice to all appropriate personnel within your company. If you have any further questions or concerns please contact:
Alison Drzewinski- adrzewinski@lipochemicals.com or Dinah Scott- dinah@desertwhale.com
We value your business and look forward to our continuing relationship.