I’ve talked with Khun James yesterday. I’m very sorry about the paper issue.
I’m not sure about the paper from Quince as I haven’t get a chance to see the real one.
I just received photo in the attached file then just asked Khun James about the thickness.
It’s my bad. I should have pick up the sample from you before proceed.
But the one that we print is 250g paper so probably the one from Quince is more than 350g.
Please let me know if anything I could help to fix this. Once again I’m very sorry and sincerely apologize for what had happened.