Airline and airport lounges, locate in the airside area, usually only a short distance from the airlines' boarding gates. Different airlines provide different facilities within their lounges, which might include meals or snacks, beverages,meeting rooms,reading materials,shower rooms, and Inter services. The primary responsibilities for ground agents in these lounges include answering general enquiries, resolving reservation issues,and handling reconfirmation for upcoming flights or for seating assignment or special requests.