One week before the interview a case description was
sent to all participating nurses. This case described the
lived experience of a caregiver who had been interviewed
in a previous study conducted by the researcher. At the
start of the interview, the MHNs were encouraged to tell
their story by an open-ended reflective question: “What
are your first thoughts about the case you read while
preparing for this interview?” The intention was to help
the MHNs to more easily verbalize their experience in
daily practice. After the reflection on the case, the MHNs
were asked to describe their own cases and talk about the
attention they give to caregivers in those cases